This section contains FAQ's on various most asked questions. However, for more specific information you may always send us an e-mail at info@gsmserver.com or visit our Sales Chat! .

Knowledge Base (FAQ for the first time visitors)

GSM Products

• Are you the official reseller of the products you sell?
• Do you provide any warranty for the products you sell?
• How long is your warranty period?
• I have difficulties choosing the right product. Can you guide me?

Orders and Payment

• Do you have a minimum order?
• How can I get pricing and discount information?
• Are the GSM products listed on your website actually in your stock? Why some of your products have no "add to cart" button?
• How can I buy a product that is out of stock?
• The product I would like to buy has no price.
• Does the product price cover the shipment cost?

Shipment Information

• How fast can you ship an order?
• What delivery services do you work with?
• Can I track my order while it is being processed?
• I placed an order a few days ago, but it has not been processed.
• Do you send orders over weekend?
• My order came with a damaged (missing) item.

Technical Issues

• I haven't received the registration confirmation email.
• I am having problems logging into my account.

Smart-Clip and Smart Unlocker FAQ

DreamBox FAQ