Summary of 2024 by the Sigma Team

The year 2024 was dedicated to analysis, development, and improving the product format. We focused on refining our product lineup and enhancing the user experience, making it as flexible and efficient as possible.

Here's a look back at what we achieved together this year.

Updates and Service Support:

Over 300 models from 14 brands added.
Loader database updated to enable potential support for 200+ models.
Key brands in 2024: Samsung, Huawei, Honor, Nokia.
Platform focus in 2024: Qualcomm, Hi-Silicon Kirin.
Comprehensive set of service options, with the most popular being Remove FRP/ID, Repair IMEI, and Flash.
99% of active users migrated to Sigma Plus.
79% of users remained active throughout the year.
File support zone now included in the Sigma Plus package at no additional cost.

Sigma Plus:

Sigma has been on the market for 13 years, with over 27 years of industry experience. The Sigma Plus model has been available for over 1.5 years.
Over 15,000 models supported, covering 160+ brands and 5 platforms.
Sigma Plus is used in nearly every country worldwide, with the most active users in China, Peru, Mexico, Colombia, and Pakistan.
Most serviced brands: Huawei/Honor, Alcatel, Samsung, Moto, ZTE.
The new platform has proven effective, allowing all users to migrate and access the full range of service product functionalities.
Consistent user engagement since the platform's release.
Several loyalty programs introduced, including bonuses for top-ups and discounts.

Product Support:

Access to the product is now more reliable, with system administrators ensuring maximum efficiency through the most stable servers, unaffected by external circumstances.
Multilingual support provided by managers, with digital products (activations) available for purchase and delivery instantly and automatically.
Additional support channels maintained via forums, Facebook, and a YouTube channel
Sigma Plus products remain among the bestsellers in the gsmserver online store.
Significant improvements made to the website for enhanced user convenience and appeal. Most of these enhancements are scheduled for release in Q1 2025.

Development Prospects:

Strategic Directions: The team is advancing according to the roadmap in the planned development of the Sigma Plus platform, making it more universal and accessible. The solution is currently in testing and preparation for release.
Ongoing work on new updates and solutions set to launch in the first half of 2025.

In an unstable world marked by crises, wars, pandemics, and market fluctuations, reliability has become the most valued asset. For decades, our team has remained a trusted partner, and Sigma’s products continue to provide service solutions for hundreds of thousands of clients.

As we reflect on the achievements of 2024, we recognize that none of this would have been possible without the incredible support of our team and loyal users. Thank you for trusting Sigma to be your reliable partner in phone servicing.

Together, we’ll continue to innovate and reach new heights in 2025!